ECO ENERGEN Co., Ltd. (hereinafter referred to as the "Company") values and respects the privacy of our customers and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through our Privacy Information Handling Policies, we inform you about how your privacy information is being used and for which purposes, and which measures are being taken to protect your privacy information. The company will announce any changes to the Privacy Information Handling Policies through the website notice (or individual notice).

Article 1 Privacy information items collected

• ① The company collects the following privacy information for membership registration, consultation, service request, and etc.
  • 1. Items collected : Name, date of birth, login ID, password, home phone, home address, mobile phone, email, subscription for email correspondence
  • 2. How Privacy Information Is Collected : Website (registration on website)

Article 2 Collection and Purpose of Privacy Information

• ① The company uses the collected privacy information for the following purposes.
  • 1. Fulfillment of contracts for services and billing for services provided.
  • 2. Verification of user identity and personal identification for membership services, prevention of unauthorized use and misuse by malicious members, confirmation of membership intent and age, confirmation of legal guardian consent when collecting privacy information of children under 14 years of age, handling complaints and processing civil petitions, and providing notifications of updates and changes.
  • 3. Use for marketing and advertising

    To develop and customize new services or products, to advertise and promote products or events, to provide services or advertisements based on demographic characteristics, and to analyze access frequency and statistics on member service usage.

Article 3 Privacy Information Retention and Use Period

• ① The company will dispose of privacy information without delay after achieving the purpose of collecting and using such information, without exception.

Article 4 Privacy Information Disposing Process and Method

• ① The company will dispose of privacy information without delay after achieving the purpose of collecting and using such information, in principle. The information is disposed in the following procedure and manner.
  • 1. Disposing Procedure

    The information provided by the member for membership registration is transferred to a separate database (or a separate document box if paper-based) after the purpose has been achieved and is stored for a certain period in accordance with internal policies and other relevant laws related to information protection (refer to the Retention and Use Period) and then destroyed. The privacy information transferred to a separate DB will not be used for any other purposes other than the purpose of retention, except as required by law.

  • 2. Disposal Method

    Electronically stored privacy information is deleted using a technical method that cannot reproduce records.

Article 5 Providing Privacy Information

• ① The company does not provide the user’s privacy information to third parties in principle. However, the following is considered exceptional
  • 1. With user’s prior consent
  • 2. If required by laws and regulations, If required by the investigating authority by legal procedures and manners for criminal investigation.

Article 6 Consignment of Privacy Information Collected

The company consigns the handling of privacy information to the following businesses to facilitate smooth business operations in regards to customer service and handling of complaints. In addition, in order to ensure the safety of privacy information protection by the consignees, we clearly specify compliance with privacy information protection regulations, prohibition of third-party supply of privacy information, and responsibility in case of accidents in the consignees. If the consignees are changed, we will notify the new consignees’ names through the website notice or the Privacy Information Handling Policy page.

Article 7 Rights of Users and Legal Guardians and Exercising the Rights

• ① Users and legal guardians of children under age of 14 can access or modify their privacy information at any time, and may request to terminate their membership.
• ② To view or modify privacy information of a user or a child under 14 years old, the user or legal guardian may click on "modify privacy information" (or "update member information," etc.) and go through an identity verification process. To withdraw consent and request termination of membership, the user may click on "withdraw membership" and go through a similar verification process to access and modify or delete the information. You can also contact the Privacy Information Manager in writing, by phone, or by email, and we will take a prompt action.
• ③ The company will not use or provide the privacy information until the requested correction is completed if you request correction of your privacy information that contains an error. Moreover, if the company has already provided incorrect privacy information to a third party, the company will promptly notify the result of the correction to the third party, so that the correction can be made.
• ④ The company handles the privacy information that has been terminated or deleted at the request of a user or legal guardian in accordance with the retention and use period specified for the collected privacy information, and takes measures to ensure that it cannot be accessed or used for any other purposes.

Article 8 Installation and Operation of Automated Privacy Information Collection Systems and Refusal to Using It

• ① The company does not operate devices that collect privacy information automatically generated while using the Internet services such as cookies.

Article 9 Handling Complaints Concerning Privacy Information

• ① The company has designated the following department and privacy information manager to protect customers’ privacy information and handle complaints related to it
  • Privacy Information Manager, Name :
  • Phone :
  • Email :
• ② You may report any complaints related to privacy information protection that arise while using our company’s services to the Privacy Information Manager or the relevant department. The company will promptly provide thorough responses to users’ reports. If you need to report or consult on other privacy infringement issues, please contact the organizations below.
  • 1. Personal Information Dispute Mediation Committee (privacy.kisa.or.kr/(no area code)118)
  • 2. Information Protection Mark Certification Committee
  • 3. Supreme Prosecutors’ Office, Cyber Crime Investigation Department
  • 4. Police Agency Cyber Terrorism Response Center